Privacy Policy

When you deal with us, we may collect your name and the contact details you give us, your business and reseller account details, and a record of your orders, enquiries and dealings with us.

When you visit this website, our hosting may also record basic technical information — such as your IP address and browser type — in standard server logs.

We use your information to set up and manage reseller accounts, process and deliver orders, provide support and respond to enquiries, manage billing and our account relationship, and improve our products and service.

We may also contact you about your orders or account, and use your information to meet our legal and record-keeping obligations.

We share personal information only where needed to run our business — for example, with freight and delivery providers, and with the IT and service providers that help us operate. We may also disclose information to our professional advisers or where required by law.

Some pages on this website load mapping data from a third-party mapping service, which may receive your IP address.

We don't sell your personal information.

Boonma is based in Australia and we keep your information here where we can. Some of the providers we rely on operate, store data or provide support from outside Australia — the provider who built and maintains this website is based in New Zealand, and the mapping service used on our stockist map is hosted overseas.

Where your information is handled outside Australia, we take reasonable steps to ensure it's treated consistently with this policy and the Australian Privacy Principles.

We take reasonable steps to protect your information from misuse, interference and loss, and from unauthorised access, modification or disclosure.

This website uses only the essential cookies it needs to work properly. We don't use cookies for advertising or to track your activity across other sites. You can manage or disable cookies in your browser settings, though some parts of the site may not work as well if you do.

Our online ordering system is a separate platform with its own cookies and privacy handling.

We keep your personal information only for as long as we need it for the purposes above, or for as long as the law requires. When it's no longer needed, we take reasonable steps to delete or de-identify it.

You can ask to access or correct the personal information we hold about you by emailing us at sales@boonma.com.au or calling the office. We'll respond within a reasonable time.

If you have a concern about how we've handled your personal information, please contact us first so we can look into it.

If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).

From time to time we may contact reseller account holders and business contacts about new parts, range updates and other Boonma news, using the contact details you've given us.

You can opt out at any time — use the unsubscribe link in the message, or email us at sales@boonma.com.au or call the office and we'll take you off the list.

We may update this policy from time to time. The current version always lives on this page.